I am frequently asked “are Planned Maintenance Programs (PMPs) worth the up-front cost?” A local Fortune 500 company (located in the NW suburbs of the Twin Cities) had us help with a dock survey to answer this question. This customer signed up on Pugleasa’s PMP approximately two years ago. As we went through all 32 of their loading docks, the customer was amazed with the condition of his dock levelers and dok loks. The equipment was going on 15 years old and still has many years of operation left.
I asked the customer how much they spent on repairs and replacement parts since the PMP had been put into place. He said that besides weatherseal , which is a normal wear item, they have not had to replace anything; not even common replacement items such as dock leveler springs, hold downs, dok-lok rollers, etc. Then I asked him to look at what they were spending on parts and repairs prior to the PMP being in place. The amount being spent prior to having the PMP in place, with parts and labor, was 4 times the cost of the (2) times a year planned maintenance agreement.
Many customers have intentions of doing their own planned maintenance on the docks and doors of their facilities. In reality, it does not get done. With everyone doing the job of three or four people in today’s work environment, it is not surprising that these capital pieces of equipment do not get maintained with the regularity that the manufacturer recommends.
It is surprising to me that loading dock equipment and doors are often forgotten areas for planned maintenance. What is more important than shipping/receiving your products out of your loading docks safely and efficiently? You wouldn’t let your vehicle go over 5000 miles without changing the oil, so why would you let your loading dock and doors experience a lack of maintenance? They have moving parts as well that need to be maintained per the manufacturers’ owner’s manual.
PMP programs pay for themselves. We have had many customers temporarily cancel PMP programs in an attempt to cut dollars from their maintenance budgets. Once a year passes, they evaluate the numbers and realize MORE money was being spent on repairs and labor than when the PMP with Pugleasa was in place.
Let Pugleasa customize a maintenance program for you. We have different pricing levels, depending on the type of planned maintenance you need, and we can come out as much or as few times a year as is necessary. Whether it is annually, two-times a year or more, we can make sure your equipment lasts long after warranties have run out. Many food production facilities have us PMP their equipment quarterly, due to cleanliness requirements and inspections. A PMP frequency tailored to your needs can help avoid breakdowns that can shut down your production or shipping and receiving.
The quality of documentation that we complete with our PMPs is paramount. Not only do you get detailed copies of the documentation on what was completed, we also electronically file this information so that we can track any parts or extras that are being installed on your equipment.
Contact Pugleasa at email@example.com for program details and pricing.